top of page
Frequently Asked Questions
General
Radiant is more than a phone plan — it’s protection at the network level. We block harmful content automatically while giving parents meaningful control over what their children can access.
Most carriers sell data. Radiant protects it. Harmful content is blocked at the carrier level — not just through an app — meaning protection stays active even if someone tries to bypass it.
Yes. Pornography and explicit adult content are permanently blocked at the network level and cannot be turned back on — for kids or adults.
Yes — but parents can choose to allow or block entire apps like Instagram, TikTok, or YouTube. It’s all-or-none control, designed for clarity and safety.
No. On cellular data, filtering happens at the network level. On Wi-Fi, Radiant’s system intercepts traffic before other VPNs can override it.
Yes. Malicious links, phishing attempts, grooming-related traffic, and predatory sites are filtered and blocked automatically.
Yes. Each line can have its own filtering level and permissions. Parents remain the main account holder and decision maker.
No. Radiant blocks harmful content without reading private messages or decrypting sensitive data like banking transactions.
No. Filtering happens at the carrier level on cellular and is optimized on Wi-Fi, with no noticeable impact on performance.
You can sign up directly through our website. If your phone supports eSIM, activation is instant. If not, a SIM card is mailed to you. You keep your number, and your previous service cancels automatically once transferred.
bottom of page