Question 1

What makes Radiant different from other phone companies?

Accepted Answer

Most carriers sell data. Radiant protects it. Harmful content is blocked at the carrier level — not just through an app — meaning protection stays active even if someone tries to bypass it.

Question 2

Why choose Radiant for my family?

Accepted Answer

Radiant is more than a phone plan — it’s protection at the network level. We block harmful content automatically while giving parents meaningful control over what their children can access.

Question 3

As per stats, what is the average age for kids that watch porn for the first time?

Accepted Answer

The average age is 11–13 years old, with exposure reported as young as 5–8 years old. Most of this occurs through a cell phone.  https://www.psychologytoday.com/us/blog/understanding-addiction/202202/what-know-about-adolescent-pornography-exposure

Question 4

How often is the first exposure to pornography accidental?

Accepted Answer

Between 40–70% of kids report their first exposure was unintentional (through pop-ups, links, or social media). https://www.psychologytoday.com/us/blog/understanding-addiction/202202/what-know-about-adolescent-pornography-exposure

Question 5

What are the risks related to addiction?

Accepted Answer

Early exposure increases the likelihood of habitual use and can rewire reward pathways in the brain. Radiant removes access points, reducing temptation at the source.  https://pmc.ncbi.nlm.nih.gov/articles/PMC12040873/

Question 6

What are the numbers related to addiction and how does Radiant’s plan remove temptation?

Accepted Answer

Studies show that excessive screen time, social media, and online content can contribute to habits similar to addiction, affecting focus, sleep, and overall well-being - especially for kids and teens. Radiant’s plan helps remove temptation by filtering harmful or distracting content at the network level, before it even reaches the device. This keeps devices safer, reduces exposure to addictive content, and encourages healthier, more intentional use of technology. https://acpeds.org/media-use-and-screen-time-its-impact-on-children-adolescents-and-families/

Question 7

What is the brief tech explanation behind this service / product?

Accepted Answer

Radiant works at the network level, meaning all internet traffic passes through its secure servers before reaching your device. This allows it to filter harmful or inappropriate content, enforce safety settings, and provide protection automatically - without relying on apps or device settings - while keeping your connection fast and reliable.

Question 8

What does “before it hits your device” mean?

Accepted Answer

It means harmful content is blocked at the network level before it ever loads on your phone.  See link for a visual explanation of network and device level filtering. https://www.radiantmobile.com/radiant-shield

Question 9

How is Radiant different from phones like Gab, Wise, Bark?

Accepted Answer

Those rely on apps or device-level controls, that can be turned off, tampered with, or bypassed, while Radiant filters content at the network level before it reaches the device - making protection always active. This is included in your mobile plan at no additional cost without needing a separate app.

Question 10

Does the “sexuality” category include LGBTQ+, gender identity, or related topics?

Accepted Answer

Yes! Radiant is committed to content that supports the biblical view of identity, sexuality, and family.

Question 11

How do I pay for the plan?

Accepted Answer

Radiant offers monthly and yearly billing through debit/credit card or autopay, with family plan options available. See link of the different plans offered: https://www.radiantmobile.com/plans

Question 12

Who is Compax?

Accepted Answer

Compax is Radiant’s telecommunications infrastructure partner, helping power connectivity. It has over 850 employees, operating in more than 23 countries, servicing over 40 million subscribers worldwide, and has established 50+ MVNOs.

Question 13

Who is Allot?

Accepted Answer

Allot provides the cybersecurity and filtering technology that enables Radiant’s network-level protection, supporting  over 30 million subscribers worldwide.

Question 14

What does it mean that the service is ‘on’ the T-Mobile network?

Accepted Answer

You receive simply the best nationwide coverage on the T mobile network.

Question 15

What is the Discipleship Program?

Accepted Answer

A referral program that rewards you for sharing Radiant Mobile with people you know and love. Refer 12 friends you care about and want to protect, and receive 12 months of free mobile service with Radiant Mobile. Your friends can then refer 12 more people each, protecting them while earning a year of free service as well. See https://www.radiantmobile.com/disciple

IT'S OFFICIAL: RADIANT MOBILE IS HERE!!! THE RADIANT MOVEMENT HAS BEGUN!

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